Inspect your item's packaging with the driver present and point out any issues with item before driver leaves. This is a way for us to confirm that you have received your item in good condition. Fully inspect item before installation/use. No return if factory seal/tab is opened/broken/removed.
If contacting us for damage, take clear pictures of item, pictures of inside and outside of the box and send to us. Re-sending same question twice may delay answer from us.